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Multiple buyers and blockers exist

MAXCONNECT-PERSONA-002 · PERSONA · red · medium

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---

id: MAXCONNECT-PERSONA-002

title: Multiple buyers and blockers exist

type: PERSONA

state: red

area: B-people

purpose: notebooklm-tier2

priority: S

work_kind: H

provenance: research

confidence: medium

triangulated: false

engagement: maxconnect

sources:

- uri: file://notebooklm/answers/20260611T200650Z-01-product-workings.md

role: supporting

- uri: file://notebooklm/answers/20260611T200650Z-02-architecture-integrations.md

role: supporting

- uri: file://notebooklm/answers/20260611T200650Z-03-migration-risks.md

role: supporting

- uri: file://notebooklm/answers/20260611T200650Z-04-licensing-economics-buyers.md

role: supporting

- uri: file://notebooklm/answers/20260611T200650Z-05-ecosystem-community-language.md

role: supporting

- uri: file://notebooklm/answers/20260611T200650Z-06-maxconnect-opportunity.md

role: supporting

- uri: file://notebooklm/answers/20260611T200650Z-07-community-opportunity.md

role: supporting

- uri: file://corpus/H-synthesis/tier2-notebooklm-synthesis-20260611.md

role: supporting

relates_to: []

feeds_atoms: []

open_questions:

- Which role in Rich's reachable market feels the migration pain first?

- Who controls budget for smaller Maximo customers: maintenance/reliability, IT, finance, or operations?

needs_validation:

- Validate stakeholder map with Rich/customer interviews.

resolution_log: []

module:

---

The corpus indicates that MAS migration affects economic buyers, technical decision-makers, administrators, reliability/maintenance leaders, technicians, integration owners, and external partners.

This creates a multi-stakeholder sale: budget owners care about cost/risk, IT owners care about OpenShift/security/integrations, operations care about work continuity, and users care about usability/training.

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